Training & Certification

Over 16 years, the team at arcoiris has perfected the various aspects of running a gifting business

See profile of Ms. Neha Gadodia, founder, arcoiris (link to profile)

Our vison is to Empower Women through art and creativity

We are doing this by nurturing a community of trained and certified gift creators.

In a community, you are not alone… you can share learnings and also collaborate for sporadic bulk orders.

Toward that our well-defined training program is a great resource to build their competence and earn income from becoming a Certified Gifting Expert

The training programs for new comers are conducted online and offline and is a set of instructor-led hands-on activities and assignments

Each training participant / company gets an arcoiris Gifting standards with guidelines for tailoring some parts specific to an industry sector, geography and context.

If you already have a team building gift hampers, the arcoiris Certification is a testimony to your compliance with our industry gold-standards.

 

Corporates are comfortable to engage with suppliers where the arcoiris certification assures them of the minimal standard they can expect for the money they spend.

 

Certification is a 3 day process including site-inspection and then commitment to adhere to the high standards of creation and ethical business processes.

High level outline of the arcoiris standards Vision and Customer service mindset Customer information management Lead generation, social media, e-commerce Fulfillment Follow up reminders Technology usage Need understanding & concept creation Curating a sample hamper Planning Staff skilling & grooming Purchase efficiency Construction / Creation Inspection Choice of packaging material Shipment Feedback process: NPS, Repeat orders Billing process Tax compliance

Certification is for multiple levels

Sunrise

Motivated

Leader

Master